Prime Highlights

• UMGC launched a search for a Vice President of Learner Experience Design to lead AI-enabled, skills-focused curriculum and transform the enterprise learner journey.
• The role will oversee digital student experience, learning product development, and personalized AI-driven education, aligning academic offerings with workforce needs.

Key Facts

• The position reports to the Chief Learner Experience and Success Officer and will manage integrated functions including enrollment, teaching, post-completion engagement, and faculty training.
• The role is full-time, based in Maryland/Washington, DC/Northern Virginia, requires relocation, and follows a hybrid model of three to four days in-office per week.

Background

University of Maryland Global Campus has launched a search for a Vice President of Learner Experience Design as it accelerates plans to expand AI-enabled and skills-based online education.

The position will report to the Chief Learner Experience and Success Officer and will lead an integrated product and experience organization. This includes digital student experience, learning resources, global student support, and learning product development. The university said the role will shape its enterprise learner journey and align academic offerings with workforce needs.

The new leader will oversee the design of degrees, certificates and stackable credentials to ensure they are outcome-driven and built around student needs. The role will also set common experience standards, success measures, and performance signals across enrolment, teaching, and post-completion engagement.

UMGC is positioning the hire as central to its next phase of transformation. The university serves adult learners worldwide and aims to scale a learner-centric model that uses data, skills mapping and artificial intelligence to personalise education.

The Vice President will guide the use of generative AI in curriculum design, assessment, and digital student services while maintaining academic quality and governance. The role also includes working with academic leadership to train faculty for new teaching models and position them as partners in a product-led structure.

According to the job description, the university is seeking a leader with experience managing large, complex organisations and delivering enterprise-level change in student-focused environments.

The position is full-time and based in Maryland, Washington, DC and the Northern Virginia region. Relocation is required, and the role will follow a hybrid work model with three to four days in the office each week.

The recruitment reflects UMGC’s broader strategy to modernise online public higher education and strengthen links between learning outcomes and labour market skills.